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A Maizey-powered chatbot that consolidates library documentation, improves information access, and supports staff learning, innovation, and professional growth.
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What if research administrators had instant answers instead of anxiety?
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Ross Accommodations Tool, a centralized system that helps faculty and staff manage student testing accommodations more easily and accurately.
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Our team developed the Support Ticket Helper, a chatbot powered by Maizey, to make it easier for the Ross IT Applications Development team to find answers quickly and resolve support tickets more efficiently.
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AI was used to build a technical solution that enables the lab to access structured data more easily. It serves as a powerful tool for planning and guiding the project’s development and deployment process.
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MiDesktop is U-M’s virtual desktop infrastructure service empowering researchers, instructors, staff, clinicians, and students by providing secure, customizable computing environments that are accessible from any location or device.
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Assessment and accreditation for computing programs are often met with faculty resistance due to the heavy, time-consuming workload involved. To address this problem we developed MSA3, an automated system designed to eliminate this burden.
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UM-Flint improved accessibility across its public-facing websites by creating a collaborative, campus-wide process.
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The College of Engineering developed and implemented a file retention policy to improve organization, reduce security risks, simplify permission management, and make offboarding easier.
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Leadership strengths of introverted and neurodivergent thinkers
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This fall, the 10,000 Pitches competition energized campus-wide entrepreneurship, generating hundreds of 60-second pitch videos. Using Submittable and Google Cloud Functions with Gemini, we automated analysis and appropriateness scoring, enabling a lean team to manage the contest effectively.
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Making people aware of career opportunities is very important to helping people find a career that suits their skills and interests.
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Providing students with mentorship and professional experience facilitates their growth, and gives them a chance to learn, lead, and chart their future.
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A LangGraph-based tool that brings class schedule intelligence to U-M’s GenAI systems.
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A simpler, more secure method for signing into U-M Services. Okta Multi-Factor Authentication (MFA) brings new sign-in options, include passwordless sign-in.
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UM-Flint deployed a unified digital signage system across 30+ campus displays, powered by WordPress. Departments now update real-time information instantly, from building hours and campus events to lab availability and exam schedules.
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The My UM-Flint Portal is a personalized digital hub that enhances how students, faculty, and staff access academic and campus resources.
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Connecting Zabbix to our Debian-based digital signage infrastructure allows us to gather rich metrics and automatically remediate the most common problems, lowering support ticket volume and increasing the amount of useful information when problems do occur.
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Using our monitoring system’s SNMP capabilities, we can aggregate metrics from all our our datacenter appliances that support the protocol, allowing us to visualize trends and create well-defined thresholds for alarms.
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Built on the U-M Maizey AI API and powered by institutional knowledge, the chatbot instantly connects students, faculty, staff, and visitors to academic resources, campus services, and critical information they need to succeed.
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The goal of this project was to make classroom technology support faster, more proactive, and less disruptive for instructors. By introducing tools that let our ITS Helpdesk staff monitor and access AV equipment—including touch panels—remotely, we can quickly identify problems and assist instructors in real time.
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Behavior-Based Interview (BBI) training is an immersive experience that uses VR headsets to help U-M hiring teams refine and enhance their interviewing skills.
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Digital accessibility ensures that online information and experiences are usable, understandable, and inclusive for everyone, eliminating barriers for people with disabilities.
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During technical changes, it can be easy to overlook the human aspects of a change initiative.
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We plan to move from disjointed, outdated tools to a robust, single platform for advising, student case management, communication and appointments.
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The primary purpose of the Alt Text Helper is to solve the time-consuming problem of remediating missing or inadequate alt text for images within a Canvas course.
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Michigan Medicine’s Clinical Virtual Desktop (CVD) uses a combination of technologies to deliver a streamlined, clinically focused, secure, scalable, and portable end-user computing experience.
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All active faculty, staff, students & temporary employees have free access!
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Empower Your Career Growth