Don't Just be a Hero (Video)

2020 Michigan IT Symposium - November 10-12, 2020 - Innovative Solutions to Support the University Mission

Breakout Sessions: Thursday, 3–3:45 p.m.

How do you tell the difference between a difficult situation handled well and a simple situation handled poorly? How can we respond sooner, safer, and happier in crises instead of having to resort to heroics? We will provide actionable practices and insights from DevOps and other industries to help answer these questions.


Michael Shen & John Walsh | Academic IT, HITS


  • Working in crisis mode: impacts & related content

Area(s) of Focus

  • Knowledge