Q&A with VPIT-CIO Ravi Pendse

Read about Ravi’s initial priorities and his belief that Michigan IT staff are critical in supporting U-M’s core competencies—creating, sharing, and preserving knowledge.
 A headshot of Ravi Pendse, U-M VPIT-CIO

Beyond the classroom: ISS has deep roots in the Ann Arbor community

In addition to LSA faculty and over 500 facilities, Instructional Support Services also provides tech support for some major local events.
 ISS staff collects the equipment and massive numbers of cables and electrical cords distributed across five campus buildings.

MiVideo supports collaborative research at U-M

Learn how U-M's streaming media service helped a cross-departmental research team organize and manage over 15 thousand videos.
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Role & access management: A smarter way to grant access

The university aims to improve how it manages system permissions by implementing role-based access using Identity Governance.
 An illustration depicts a digital access management system

HITS uses data to improve customer service and communication

HITS introduced a common service management platform in August and is already seeing impressive results.
 HITS Desktop Support Agents

Campus News

  • LSA IT honored for special achievement in GIS
  • Introducing LSA Technology Services
  • ITS v. HITS Backpack Challenge has its winner: the kids!
  • Researchpalooza 2018
  • Free online course certification will extend to U-M alumni
  • U-M awarded WHPC chapter
  • U-M gets $16.7M for advanced computing projects
  • Dearborn to launch new program in Human-Centered Design and Engineering
  • 2018 ITS summer internship program
  • Plus much more...

Jobs, Training & Events

  • Tech Tip: Forvo.com helps pronounce words
  • You’re invited: Celebrate Campus WiFi projects Sept. 7
  • ELI Annual Meeting: Call for proposals closes Sept. 6
  • 2018 NMC Horizon Report now available from EDUCAUSE
  • Check out GSuite & Box training this fall
  • CoP Meetings: Sep 18 Cloud, Agile; Sep 19 Project Management; Sep 24 Data Integration; Sep 28 AV; Oct 2 CoP Facilitators
  • Calendar Highlights: Sep 11 Introduction to Stata; Sep 12 Working with Google Drive; Sep 13 Intro to OpenMP with C/C++; Sep 14 Working with U-M Box; Sep 20 IT4U Webinar: Digital Signs Introduction; Sep 26 Working with U-M Google and Box; Oct 1 Android Application Development: An Overview; Oct 8-9 MIDAS Annual Symposium

Safe Computing

  • U-M GDPR journey discussed at forum
  • Look before you log in
  • Beware of ransomware. And don’t pay the ransom!
  • Chrome extension warns you of malicious websites
  • Duo mandatory at Michigan Medicine beginning October 10
  • HITS implements 30-day network policy

Projects & Services

  • Duo can remember you for seven days
  • Google announces cutover dates for the new Gmail
  • HITS: Windows 10 is on a roll
  • U-M IT collaboration improves UMnet on the Ann Arbor campus
  • EIAM Program improves experience for tens of thousands

Learn more about the Office of the VPIT-CIO.

This newsletter is sent to the Michigan IT community to provide updates, answer questions, and spark conversation about campuswide efforts to improve IT services and invest in technologies that support U-M's current and future needs. Have questions or feedback? Please let us know! Use our submission form to send us content and story ideas. (You must be logged in with your UMICH (Level-1) password to access the form.)

U-M Office of the Vice President for IT & CIO


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